You should enter in your home address for the billing information. The zip code used for American Express gift card purchases should be your zip code. Do not try and enter in the American Express headquarters zip code! There may be many reasons you cannot use your American Express gift card online.
Check your American Express gift card balance and add funds before completing your purchase. Check the card information was entered correctly.
Remember, the CSV number is the three-digit number on the back of the card, not the four-digit on the front. Verify the online merchant accepts Amex cards. Make sure American Express is accepted before proceeding. American express can only be used in certain locations. Virgin Islands. At this point, the card will be ready to use.
Call the number listed on your card to activate it over the phone. On the reverse side of your card, you should see a toll-free phone number beginning with or Part 2. Sign your name on the back of the gift card. Use a blue or black ink pen and sign your signature in the box provided. It will also help you find the gift card if you ever happen to lose it. Before you start using your card, write down the card number, 4-digit CID on the front of the card, and the 3-digit card security code CSC on the back of the card.
In the case of a lost or stolen American Express gift card, call the American Express customer service number that was provided on the back of your card.
Knowing the balance of your card before you go shopping can prevent you from accidentally maxing out the card. Include your email address to get a message when this question is answered. Helpful 0 Not Helpful 0. In the past, recipients of an American Express gift card needed to enter their personal billing address online prior to using the card. This is no longer the case. Helpful 1 Not Helpful 0. You are not required to enroll in an Amex online banking service to activate your American Express cards.
Follow these steps to activate your card. In that case, you can activate your Amex gift card via phone by calling the Amex Customer Care representative to do it for you. Follow these steps:. Every time you receive or buy an Amex gift card, the first thing you should do is take the necessary steps to activate it and check the balance before you can use it for purchases.
Most of the time, Amex Express Gift Cards purchased via Amex Online are shipped ready to use and may require no activation. But if your card was bought in-store, you will need to activate it before spending it online or a retail store. Although the card has a valid thru date, you can always get a replacement if the date is passed. The only fees that apply to your Amex gift cards are purchase fees and shipping fees if you buy the card online.
Once you have your card, just go ahead and activate it for free. Then go on a shopping spree anywhere American Express is accepted. To a large extent, you will have to activate your American Express Gift Cards depending on whether the card was bought online or in-store. Unless otherwise, cards purchased online come ready to use and require no activation. Once registered, the card owner can go on a shopping spree at their local retailer or buy cheap trendy clothes online , whatever you want.
To activate your American Express gift card by phone, call the number on the back of your card. Alternatively, call customer service at or or The maximum card amount varies depending on whether you buy your Amex gift card online or in-store.
Purchase fees increase with the amount loaded on your card and may vary from store to store. In-store purchase fees are higher than online purchase fees. You can only use it to purchase goods and services because the card only supports credit functions. That means there is no way you can get cashback on your American Express Gift card.
Although there is no direct way to cashback on your American Express Gift Card, there are alternative ways to get cash out, including:. Doing a balance lookup is a similar process when registering or activating your card. Alternatively, go straight to Balance. Enter your card details into the fields, including card number, expiration date, and the security code on the front of the card.
Then check the capture and hit the Sign in button. You should always check the balance on prepaid American Express cards before you go shopping. Knowing your balance will avoid unwanted surprises at the cash register. Write down the AMEX gift card number and the security code and keep it in a safe place so that if your American Express Gift Card is lost or stolen you can call American Express customer service immediately regarding a replacement at the number listed on the information sheet that came with your card or try Please note that you will not be reimbursed for any funds on the card that were used before contacting American Express.
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